Throughout many of our blogs so far, we’ve focused very much on ‘retention’ and the idea that you should build warm relationships with your members to deliver the most meaningful personal experiences possible, at each and every stage of their unique journey.
A question that seems to be asked time and time again by operators is – which should we concentrate on more – online or offline? In this blog, we aim to share our view and tackle this widely debated topic…
As a shrewd health club operator, you’ll be conscious that Personal Training is a revenue stream which can contribute a significant amount to your profitability. However, did you know that Small Group Training (SGT) can be equally as fruitful for your fitness facility?
As a health club, you cannot survive without your members. It should be much easier to keep your existing members happier than hunting for new members every month. We do feel that customer service and convenience is improving within fitness facilities,
