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    ​​New in the system: Automation 2.0 – less clicking, better communication with your clients

    Asia Balicka

    5 min czytania

    Club management

    Running a fitness club – and especially a group of clubs – means constant decisions, repeated tasks and ongoing communication with members. As your business grows, keeping everything consistent can become time-consuming and unnecessarily complex.

     

    That’s why we created Automation 2.0 – a smarter way to manage your communication, reduce manual work and stay focused on what really matters: growing your business.

     

    One setup, multiple clubs

    If you manage more than one club, you’ll recognise this straight away: the same message has to be set up separately in every location. With Automation 2.0, you can create a single notification template and apply it to multiple clubs at the same time. You can also group clubs by city, region or brand and target your communication exactly where it’s needed.

     

    Why does this matter? You save time, avoid duplication and keep your communication consistent across your entire network.

     

    Personalisation without limits

    Every club and every client is different. That’s why Automation 2.0 removes limits on the number of notification templates.

     

    You can now:

    • create an unlimited number of templates (for example, one for each membership type),
    • duplicate existing templates to edit them quickly,
    • group memberships (e.g. OPEN, SENIOR, STUDENT) and tailor communication to each group.

     

    Why does this matter? Clients receive messages that are relevant to them, and your brand communication feels more professional and considered.

     

    Plan your communication in advance

    Launching a new offer? Refreshing your branding? Running a seasonal campaign?
    Automation 2.0 allows you to schedule notifications within a specific date range.
    Once it’s set up, everything runs automatically – no need to switch messages on and off manually.

     

    What do you gain? Better control over timing and less to worry about, even with long-term plans.

     

    Confidence your message will be delivered

    Members use different communication channels, so reliability is key. With Automation 2.0, you can set a simple rule – if a Push notification can’t be delivered, an SMS will be sent automatically instead.

     

    What do you gain? Higher delivery rates without any extra effort.

     

    Better data security for your clients

    Protecting clients data is essential. Automation 2.0 allows you to encrypt PDF attachments, such as contracts or invoices. Files are secured using the member’s phone number and sent automatically, reducing the risk of unauthorised access. Please note that this option is available upon request — if you would like to use it, please contact us.

     

    Why does this matter? You strengthen data protection and reinforce trust in your brand.

     

    A new interface, designed for everyday use

    Automation isn’t just about features – it’s also about ease of use.

     

    The refreshed interface offers:

    • clear, easy-to-navigate side panels,
    • a logical layout of settings,
    • quicker access to key options.

     

    What do you gain? Faster setup and smoother daily work, even with advanced automations.

     

    Automation that works in the background

    Automation 2.0 isn’t just another system update – it’s practical support for managing a single club or an entire group.

     

    Less admin, fewer errors and clearer, more consistent communication with your clients.
    Because the best automation is the one you… barely notice!

     

    Learn more about Automation 2.0. in eFitness knowledge base

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