“If you fail to plan, you are planning to fail” quoting Benjamin Franklin, which means that if you don’t have a good action plan, you increase your chances of financial failure. As a result, no cash at checkout to pay current payments and fees for late payments.
A wise man once professed ‘Your most unhappy customers are your greatest source of learning.’
That sagacious fellow was none other than the Microsoft founder, and one of the richest men in the world – Bill Gates.
Rather unsurprisingly,
As a health club operator, you should want to deliver the best experiences in as many ways as you can. Simple as! Therefore, you should do your best to make sure your members can listen to the music they are most comfortable with while they are working out.
As a health club, you cannot survive without your members. It should be much more of a priority to keep your existing members happier than hunting for new members every month. While customer service is improving within fitness facilities, operators now need to take that to the next level –
